PRIVACY POLICY

Our website

When you use our website, TURN KEY SOLUTIONS collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

TURN KEY SOLUTIONS uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. TURN KEY SOLUTIONS also collects certain information to provide users with a personalized experience when visiting our websites. Through the use of a ‘cookie’, TURN KEY SOLUTIONS can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes. Through analysis of these records, TURN KEY SOLUTIONS is able to provide an improved service when users revisit our websites.

Access to other websites via hyperlink

Other websites may be accessible via hyperlinks from the TURN KEY SOLUTIONS website. Please note these other websites are not subject to the TURN KEY SOLUTIONS Privacy Policy. Please review the privacy policy of each individual website you access via hyperlinks from this website, and assess whether the policy of each website is satisfactory to you before you use the other websites.

Cookies

A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences. The only personal information a cookie can contain is information you personally supply.  A cookie cannot read data from your hard disk or read cookie files created by other websites.

TURN KEY SOLUTIONS uses cookies to track user traffic patterns and to provide a better service for users when they visit the website.

  • When choosing the ‘Text only’ function, the cookie allows users to move from page to page in text format without resetting preferences on each page, or on each visit.
  • When choosing the ‘Text size’ function, the cookie allows users to select and set the text size preference without resetting the preference on each visit.

Users can set their browsers to provide notification when a cookie is received, and the opportunity to accept or reject the cookie. Users can also refuse all cookies by turning the function off in their browsers. However, to ensure the full functionality of the TURN KEY SOLUTIONS website, the use of cookies is required.

Providing personal information

At times, TURN KEY SOLUTIONS may ask you to voluntarily supply personal information, such as your name, email address, location, telephone number and preferred means of communication, for purposes such as subscribing to TURN KEY SOLUTIONS news alerts or requesting further information from TURN KEY SOLUTIONS, including through the Contact Us form available on our website.

We will use information to provide you with the information that you request from us. Other than as stated above, no attempt is made to identify our website users or their browsing activities except:

  • in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs;
  • or where TURN KEY SOLUTIONS believes it is required to collect and produce relevant electronic documentation to fulfill its obligations to third parties, including statutory organizations under local law.
Job vacancy website

When you subscribe to TURN KEY SOLUTIONS’s online job vacancy website, we will collect more specific personal information about you, such as your name, email address and telephone number, qualifications and career history. We may also ask you for other information, such as information on your interests and the types of jobs you are interested in. The personal information you provide to TURN KEY SOLUTIONS via this job vacancy website will only be processed for the purpose of considering employment or internship positions at the TURN KEY SOLUTIONS group.

Personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or sex life, litigation or conviction will only be processed by TURN KEY SOLUTIONS if such processing is necessary to comply with equal opportunity laws and regulations. We recommend that you only communicate such sensitive information if you believe it is required for TURN KEY SOLUTIONS to comply with such laws and regulation.

Disclosure of the information we collect

TURN KEY SOLUTIONS may share your personal information with people within the company who have a “need to know” that information and may disclose your personal information to third parties including the authorities; TURN KEY SOLUTIONS’s advisors; suppliers of IT services; third parties engaged by TURN KEY SOLUTIONS for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from TURN KEY SOLUTIONS’s website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce TURN KEY SOLUTIONS’s website Terms and Conditions of Use.

We may disclose your personal information to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets. TURN KEY SOLUTIONS may also disclose the personal information you provide to us via the TURN KEY SOLUTIONS job vacancy website to TURN KEY SOLUTIONS HR practitioners, TURN KEY SOLUTIONS Hiring Managers and toTURN KEY SOLUTIONS’s recruitment advisors for the purpose of considering you for career opportunities with TURN KEY SOLUTIONS.

Because TURN KEY SOLUTIONS operates globally, we may share the personal information you submit to us with any entity within the TURN KEY SOLUTIONS group worldwide. These entities are required to maintain the confidentiality of this information and are restricted from using it for any purpose other than the purposes set out in this Privacy Policy.

Transfer of your personal information to other countries

Please note that any person to whom TURN KEY SOLUTIONS may disclose your personal information under this Privacy Policy may be situated in a country other than your own and that such country may provide a lower level of data protection requirements than your own country.  By agreeing to this Privacy Policy, you consent to the transfer of your personal information to a country other than your own.

Security

TURN KEY SOLUTIONS takes all reasonable technical and organizational security measures to protect personal information from accidental or unlawful destruction, accidental loss and unauthorized access, destruction, misuse, modification or disclosure.

Access to personal data and right to rectification

You can gain access to the personal informationTURN KEY SOLUTIONS holds about you by sending a request to ‘General Enquiries’ on the Contact Us form available on our website. As TURN KEY SOLUTIONS wishes to ensure the personal information it holds about you is complete, accurate and up to date, you have the right to send a request for rectification via the same form.

If you have posted a resume on the TURN KEY SOLUTIONS job vacancy website, you can at all times complete, update or otherwise rectify your resume by logging into your account via the existing applicant login section of our website.

You may remove any personal information you provided to us via TURN KEY SOLUTIONS’s job vacancy website at any time by sending a request to Contact Us.

If you do not provide us with the information sought in the required fields we may be limited in our ability to provide you with services.

Complaints and Concerns

If you have a concern or complaint about how TURN KEY SOLUTIONS has used your personal information, as a first step, you should raise this in writing with TURN KEY SOLUTIONS, using the contact details available on our website or via the Contact Us form.

Changes to this Privacy Policy and Contact

Any changes TURN KEY SOLUTIONS may make to this privacy policy in the future will be posted on this page.

Questions, comments and requests regarding this privacy policy are welcomed and should be submitted via the Contact Us form available on our website.